Support
If you have questions regarding moderation records, privacy, data requests, Eyemaster’s policies, or technical issues, please join the Eyemaster support server below and open a ticket.
The support server is only for privacy, data, policy, and Eyemaster technical-support requests. Server moderation disputes or appeals are not handled through this system.
We reserve the right to close or limit tickets involving spam, harassment, abuse of the ticket system, or repeated irrelevant requests.
Restrictions on general support will not prevent legitimate privacy or data requests from being handled through the ticket system.
How to Open a Ticket
- Join the support server: Use the invite link below.
- Select your category: In the #requests channel, use the dropdown menu to select the category that best fits your request.
Ticket Categories
When creating a ticket, you can choose from four categories:
-
Data Access Request
Request a copy of all of your data currently stored by Eyemaster.
-
Data Removal Request
Request the deletion of all of your data currently stored by Eyemaster, where applicable.
-
Privacy Question
Questions regarding the Privacy Policy or data handling practices.
-
Other Inquiry
For questions regarding Eyemaster’s functionality, policies, or technical issues not covered in other categories.